I booked my honeymoon trip to Singapore and Bali with Travel Triangle (TT), my travel guide was Mr. Amit Singh from TT, got a lot of quotations from different agents but the one I went ahead with...
was 'D'Organisers (Mr. Anurag), reason being first, their ratings were good and I got a very good deal which was much lesser than the quotes provided by others for the same itinerary.
Mr Anurag was really attentive to all the needs and was always available for any query whatsoever. He also helped plan my travel so that I can have a memorable trip. Before the start of the trip everything was smooth except for 1 glitch which I think should’ve been mentioned clearly before hand, the thing was that there was a dinner cruise arranged in Bali which was mentioned in the itinerary but wasn’t mentioned in the inclusions and later I was told that I will be getting the things only mentioned in inclusion and the itinerary doesn’t mean much as that is standard what is given to every person, but then later thanks to Mr Anurag he solved this problem and didn’t charge extra for it at the end (so guys carefully check your inclusions and exclusions). Though Mr Amit from TT didn’t help me much in this regard, he also was not available a lot of times to solve my query.
Regarding the trip the flight tickets were provided well in advance and the entry coupons to various activities were given after arriving at Singapore. We stayed at Hotel Park Royal on Kitchener Road which was very good in terms of rooms, location as well as food. Especially for people who are vegetarian and like Indian food there a lot of options in the buffet breakfast also the location of the hotel is walkable distance from Mustafa Market which has a lot of Indian restaurant so much so that you will find most of the Hindi speaking staff over there and hence its also called as Little India..;) We enjoyed a lot in Singapore, went for Night Safari, City tour, Singapore Flyer, Gardens by the Bay, Sentosa Island and Universal studios. It was amazing fun except for night safari which we personally didn’t enjoy much. We were provided travels inside the city on SIC basis which is a 8-10 seater van with other people travelling as well but comfortable enough and doesn’t make you wanting the need for a private transfer.
Everything was amazing until we got the news just 2 days before our travel to Bali that due to volcanic activity at Mount Agung the airport is shut and this was the time when Travel Triangle people turned their tails and clearly told me that they can’t do anything and they will not provide me any refund whatsoever inspite of the fact that airlines were ready to refund in case the flight doesn’t operate, they also said a clear no for hotel refunds as well, Mr Anurag from D’organisers during this time was always on call and assured me refund as much as possible and also was ready to help me with the alternatives, luckily we didn’t have to cancel the trip as our flight flew (to our luck that was the only flight which was operational that day) but then wasn’t satisfied by the way Travel triangle handled this issue.
Finally we landed in Bali and were greeted by Mr.Putu our driver cum guide for the whole Bali trip. He really made our trip memorable, the most friendly person we met on our whole trip. We went to Tanha Lot Temple, Uluwatu Temple, Bounty Dinner Cruise, Ubud Tour and waterfall, Pandawa beach, and Kecak Dance Show, didn’t go for Kintamani tour because of the volcanic activity. We stayed at Grand Hyatt resort in Nusa Dua and I must tell you its a fabulous place to stay. The vegetarian food options in Bali are limited but there are a few places where you get good Indian food, thanks to Mr. Putu, he guided us to those restaurants.
Overall our trip was really memorable and we enjoyed a lot. I would definitely recommend D’organisers and especially Mr Anurag who was always there over the phone or whatsapp to help in every way possible. The response form TT on a few occasions was a let down and I recommend you travellers to clear all the things beforehand only (Inclusions, Exclusions and return and refund places in case of any mishap). Nevertheless with TT you have a wide variety to agents to choose from and also a guarantee that your money is in the safe hands.
Thank you Travel Triangle and Mr.Anurag (D’organisers), hope to travel with you again.
Enjoy fellow travellers!!